# Heritage Restoration > Professional fire, water, and storm damage restoration across Western Washington. IICRC certified, 24/7 emergency response, locally owned and operated since 2004. We are homeowner advocates — our priority is protecting your interests, not the insurance company's. ## About Heritage Restoration Inc. is a full-service property restoration contractor serving Western Washington State. Founded in 2004 and locally owned, we handle the complete complexity of disaster recovery for homeowners — from emergency response and mitigation through full structural reconstruction. - **Office (non-emergency):** (360) 345-1015 - **24/7 Emergency Hotline:** (360) 456-1886 - **Email:** office@firewaterstorm.com - **Emergency:** 24/7 dispatch available - **Response time:** 60 minutes in service area - **Certifications:** IICRC Certified Firm - **Warranty:** 5-Year Workmanship Warranty ## Office Locations - **North Office:** 8695 Martin Way E, Unit 103, Lacey, WA 98516 (serving Lacey, Olympia, Tumwater, Tacoma, Puyallup) - **South Office:** 1581 N. National Ave, Chehalis, WA 98532 (serving Chehalis, Centralia, Lewis County) ## Services ### [Fire Restoration](/services/fire-restoration) Comprehensive soot and smoke remediation, structural debris removal, full structural rebuild to modern building codes. We handle insurance coordination from start to finish. ### [Water Restoration](/services/water-restoration) Rapid water extraction, structural drying, mold prevention using IICRC-certified mitigation standards. Direct insurance billing available. ### [Storm Recovery](/services/storm-recovery) Emergency roof tarping, tree and debris removal, window and door board-ups, and complete structural reconstruction following severe Pacific Northwest weather events. ### [Contents Services](/services/contents-services) Professional pack-out, digital inventory tracking, specialized cleaning, and climate-controlled secure storage for personal belongings during home reconstruction. ## Service Areas Heritage Restoration serves cities along the I-5 corridor across Western Washington, from Lewis County north through Pierce County. Each city has a dedicated service page at /service-area/{city}-wa. Full index: [Service Areas](/service-areas). - [Olympia, WA](/service-area/olympia-wa) — Thurston County (state capital) - [Lacey, WA](/service-area/lacey-wa) — Thurston County (North office HQ) - [Tumwater, WA](/service-area/tumwater-wa) — Thurston County - [DuPont, WA](/service-area/dupont-wa) — Pierce County (JBLM area) - [Lakewood, WA](/service-area/lakewood-wa) — Pierce County (JBLM area) - [Tacoma, WA](/service-area/tacoma-wa) — Pierce County - [Puyallup, WA](/service-area/puyallup-wa) — Pierce County - [Centralia, WA](/service-area/centralia-wa) — Lewis County - [Chehalis, WA](/service-area/chehalis-wa) — Lewis County (South office) ## Why Heritage - Locally owned — not an out-of-town franchise - We advocate for homeowners, not insurance companies - Direct access to local leadership and project managers - 1,800+ projects completed since 2004 - 22+ years serving Western Washington ## Resources - [FAQ](/resources/faq) — Common insurance and restoration process questions - [Blog](/resources/blog) — Guides and restoration articles - [Homeowner Bill of Rights](/resources/bill-of-rights) — Know your rights after a loss - [Our Projects](/projects) — Recent restoration case studies ## Contact - [Contact Form](/contact) - Office (non-emergency): [(360) 345-1015](tel:+13603451015) - 24/7 Emergency Hotline: [(360) 456-1886](tel:+13604561886) - Email: [office@firewaterstorm.com](mailto:office@firewaterstorm.com)