Commercial water damage restoration and rebuild, under one contract.
Water doesn't stay where it starts. In a multi-unit building it moves through walls and ceilings into the spaces below, and every hour adds to the damage. Heritage extracts it, dries the structure and rebuilds what was lost, with one crew and one point of contact.
Licensed & bonded
Washington contractor HERITRI964J2
IICRC Certified Firm
Industry-standard fire, smoke and water work
5-year warranty
On workmanship. Written terms on request.
Works with insurance
Direct insurance billing. We work with your adjuster.
2004
Locally owned since
24/7
Dispatch answers
60 min
On site after dispatch
5 yr
Workmanship warranty
Commercial water losses we respond to
Burst and frozen pipes
Supply lines, risers and pipes that split in a cold snap.
Sprinkler discharge
Fire sprinkler heads that fire, freeze or get knocked loose.
Roof and window leaks
Storm water getting in through the roof or envelope.
Sewer and drain backups
Category 3 water handled with the right protection.
Appliance and water heater failures
Washers, dishwashers, ice makers and tanks.
Unit-to-unit leaks
Water from one unit damaging the units and ceilings below.
Extraction, drying and rebuild
Why property teams call us
No handoff between cleanup and rebuild
Most losses get split between a mitigation company and a general contractor. That handoff is where schedules slip and scope gets argued. We do both, so one team owns the result.
On your side through the insurance claim
We work directly with insurance adjusters throughout the claims process, advocating for our clients to help ensure all necessary repairs are properly documented, fairly evaluated and included in the settlement.
Work planned around your operations
Apartments, clinics and hotels can't just close. We phase the work and tell you up front which areas go offline, and for how long.
We own all our equipment
Every air mover, dehumidifier and extractor we bring is ours. No waiting on rentals, even when a freeze or storm hits the whole region at once.
Drying you can measure
Truck-mounted extraction, thermal imaging to find hidden moisture, LGR dehumidifiers and daily moisture readings until the building is dry.
Recent commercial clients
- Providence Hospital
- Washington Orthopedic
- Aberdeen High School
- Essex Property Management
- Rants Group
- Reliable Enterprises
- Dental clinics across the South Sound
Also hotels, apartment communities, golf and club facilities, schools and other commercial buildings.
We built our own commercial building
Our office and showroom at 8695 Martin Way E, Suite 103, Lacey, was built by our own team. Stop by and see the work in person.
How a commercial water job runs with us
You get a clear scope before major work starts, one contact the whole way through, and a building handed back ready to use.
- 01
Stop the water and extract
We help locate and shut off the source, extract standing water with truck-mounted equipment, and protect contents, equipment and the areas still dry. If it's an insured loss, we help you take the first steps to open the claim.
- 02
Dry and monitor
We map hidden moisture with thermal imaging, set our own dehumidifiers and air movers, and log readings in walls, floors and framing every day until they reach dry standard. Those drying logs go to your adjuster.
- 03
Scope and estimate
We photograph and document every area of damage and write a detailed scope and estimate. Then we walk it through with your adjuster so every necessary repair is accounted for.
- 04
Remove and rebuild
Same team, no handoff. Materials that can't be saved come out, then we rebuild drywall, flooring, cabinets and finishes. Hidden damage found along the way gets documented and sent to the adjuster.
- 05
Walkthrough and handover
Final walkthrough with your property team, punch list closed, warranty paperwork in hand.
Before a loss: get on our priority list
We'll walk your property at no charge, note shutoff locations, access and key contacts, and keep them on file. If something happens, your call goes to the front of the line and our crew arrives already knowing the building.
Request a free site walk →When you call, have ready
Property address and on-site contact · where the water is coming from and whether it's shut off · which units or floors are affected · insurance carrier and claim number, if you have one.
Dealing with damage, or planning commercial work?
Call and we'll set up a site walk, or send the details below.
(360) 456-1886See commercial fire restorationWater coming in right now?
Dispatch answers 24/7. Crews on site within 60 minutes of dispatch.